ServiceNow · 7+ years

Platform
architect.

I make big enterprise systems behave. ServiceNow across ITSM, ITOM, CMDB and HRSD at pharma, healthcare and insurance scale.

  • ITSM
  • CMDB
  • Discovery
  • Flow Designer
  • IntegrationHub

AI products · 2026 →

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I ship AI products from zero, solo: a pet-health app with consent-gated LLMs, and camera analytics that audit their own accuracy.

  • Python
  • FastAPI
  • YOLO
  • Claude API
  • Postgres
  • LLM evaluation
  • RAG
  • Prompt engineering

ACCESS BADGECI-0001

Portrait of Anand Reddy

ANAND REDDY

Platform Architect × AI Builder

ServiceNow ✓AI ✓Ships ✓

STATUS: OPERATIONAL

give it a swing
7+ yrs ServiceNow
solo founder
Claude API
270+ tests ✓
CSA · CAD
psst: the stickers are draggable

Anand Reddy

Move your cursor. I'm both.

scroll ↓
anand@portfolio: ~

    
ServiceNow uptime since Jan 2018--

  






  
  

    
01 — Work, with toys

    
Things I built.
Poke them.


    

      

        Founder · 2026 – Present
        
PetVUMI

        
An AI pet-health product: React Native app, FastAPI + Postgres backend, OpenAI-powered assistant. Designed, built and shipped solo.

        
    
          
  • Consent is enforced on the server. No user data reaches the LLM without opt-in.
    • 
          
  • Deterministic urgency screen as fallback when AI is off or down.
    • 
          
  • 270+ backend tests, 68 mobile tests, full security audit, Supabase row-level security.
    • 
          
  • Docker on Render, Supabase, Cloudflare Workers/KV/Email.
    • 
        

      

      

        
try it: the consent gate

        
        

          
Owner"My dog ate chocolate"

          

          
Server gateconsent? no

          

          
LLMnever called

        

        
→ Deterministic urgency screen: "Chocolate can be toxic to dogs. Contact a vet or poison helpline now."

      

    


    

      

        Personal project · 2026 · GitHub ↗
        
Ask-Your-Space

        
Privacy-first camera analytics that audit themselves. Python, YOLO11 + ByteTrack, OpenCV, PyTorch/CUDA, FastAPI.

        
    
          
  • Every person's head is blurred before any frame is streamed, stored or sent to an API.
    • 
          
  • Camera Auditor: Claude vision spot-checks the detector on blurred frames. Estimated error 0.44 vs true 0.42 on held-out frames, with no hand labels.
    • 
          
  • LLM tool-use Q&A, CLIP video search, forecasting, human-approved staffing agent.
    • 
          
  • Reproducible eval harness, Docker, 60 unit tests.
    • 
        

      

      

        
simulation: tracked, blurred, countedZone A: 0 · Zone B: 0

        
      

    


    

      

        EITACIES Inc. · Feb 2026 – Present
        
Fetch & Fetch Scout

        
An AI recruiting suite: a Chrome extension published on the Chrome Web Store plus a Next.js web app for recruiting teams.

        
    
          
  • OpenAI- and Gemini-powered matching scores LinkedIn profiles against a job description, shows matches at 75% or higher, and prioritizes people open to work.
    • 
          
  • Runs Exa, Serper, OpenAI web search and Apify concurrently. Candidate search dropped from 60s to 12s.
    • 
          
  • Job search across LinkedIn, Dice, Indeed, ZipRecruiter and Monster: about 60 results per search, up from 21, in 62s instead of 139s.
    • 
          
  • Shortlists, team workspaces with roles, spend limits, CSV/Word export, hashed sign-in tokens, rate limiting, CSP. 15+ extension versions shipped.
    • 
        

        
Next.jsTypeScriptPrismaVercelSupabaseChrome extension

      

      

        
search time, before vs after(from my own measurements)

        

          
Candidate search

          
before
60s

          
after
12s

          
80% faster

          
Job search (about 60 results)

          
before
139s

          
after
62s

        

      

    


    

      

        Sanofi · 2023 – 2026
        
Enterprise ServiceNow

        
Catalog, CMDB and ITOM, ITAM, HRSD, Employee Center, integrations and testing. The unglamorous work that keeps thousands of people productive.

        
    
          
  • Service Catalog with App Engine Studio and Flow Designer on Next Experience.
    • 
          
  • Discovery, Service Mapping, CMDB data quality, HAM/SAM with SCCM and Flexera.
    • 
          
  • REST/SOAP + IntegrationHub to ERP/LIMS-related platforms.
    • 
          
  • ATF suites, UAT, releases, Performance Analytics dashboards.
    • 
        

      

      

        
the CMDB, as a wall of cards

        

      

    

  


  
  

    
02 — Configuration Items

    
My skills, mapped like a CMDB.

    
Every skill is a CI with relationships. Hover a node to trace what it depends on. Drag to rearrange.

    
LLM evaluationDeterministic guardrailsAI safetyRetrieval / RAGPrompt engineering

    

      
      

        ServiceNow
        AI
        Backend
        Cloud
        Integrations
      

    

  


  
  

    
03 — Change records

    
Experience, filed as tickets.

    

      

        
CHG0005Implement · In progress

        
Founder & AI Product Builder PetVUMI

        
Jul 2026 – Present · United States

        
Full lifecycle of an AI pet-health product: LLM assistant, FastAPI/Postgres backend, mobile app, responsible-AI controls, security audit, cloud deployment, launch roadmap.

      

      

        
CHG0004Implement · In progress

        
AI Product Builder EITACIES Inc.

        
Feb 2026 – Present · United States

        
Built and launched Fetch Scout (Chrome Web Store) and the Fetch web app: Next.js dashboard, OpenAI/Gemini candidate matching, concurrent search that cut candidate search time by 80%, team workspaces, cost controls, 15+ extension versions shipped.

      

      

        
CHG0003Closed · Successful

        
ServiceNow Developer / Analyst Sanofi

        
Jan 2023 – Jan 2026 · Massachusetts

        
Custom apps and catalog, scripting (Business Rules, Script Includes, Client Scripts), CMDB/ITOM, ITAM, HRSD, SIR, Employee Center, Performance Analytics, ATF and release support.

      

      

        
CHG0002Closed · Successful

        
ServiceNow Developer / Administrator Providence India (Healthcare)

        
Sep 2020 – Aug 2022 · India

        
ITSM, ITAM, CMDB, HRSD and GRC/IRM aligned with ITIL. Import sets and transform maps, Discovery and Event Management, REST integrations, LDAP/AD, portal and catalog experiences.

      

      

        
CHG0001Closed · Successful

        
ServiceNow Developer HDFC Life Insurance

        
Jan 2018 – Aug 2020 · India

        
Core ITSM, custom tables and catalog items, onboarding/offboarding workflows, REST/SOAP integrations, reports and dashboards, platform administration.

      

    

    
Education: M.S. Data Analytics, Clark University · Bachelor's, JNTU Hyderabad  |  Certified: CSA · CAD · Claude Academy: AI Fluency, Claude 101 · Cognizant AI Job Simulation

  


  
  

    
04 — New incident

    
Need a ServiceNow dev
or an AI builder? Open a ticket.

    

      

        
        
      

      
      
      

        
        Download resume
        LinkedIn ↗
        GitHub ↗
      

      
Submitting opens your email app addressed to anandreddyduvvu@gmail.com.